Your pharmacy needs to see your new ID card starting January 1
If you are an employee or retiree enrolled in HealthSelectSM of Texas or Consumer Directed HealthSelect, you should have received a new ID card to use for medical appointments and at the pharmacy. Begin showing your new ID card to your medical providers and network pharmacies on January 1. If you have not received your ID card, please contact OptumRx at (866) 336-9371 (TTY: 711.) If you try to use the card sent by Caremark after December 31, the pharmacy probably will charge you incorrectly and could even deny coverage.
If you are a retiree enrolled in HealthSelect Medicare Advantage, KelseyCare Advantage or HealthSelect Secondary, you should have received a new Pharmacy Benefits ID card from UnitedHealthcare. Begin using this card on January 1. If you did not receive your new ID card, please contact UnitedHealthcare at (866) 868-0609 (TTY: 711.) Please note that you should continue to use your current medical ID card. If you try to use the card sent by SilverScript after December 31, the pharmacy probably will charge you incorrectly and could even deny coverage.
You will be able to view claims and other personal information through the plan websites beginning January 1, 2017.
Earlier this year, the Employees Retirement System of Texas selected UnitedHealthcare to be the administrator for HealthSelectSM Medicare Rx, the prescription drug program for the HealthSelect Medicare Advantage, HealthSelect Secondary and KelseyCare Advantage HMO plans. OptumRx, an affiliate of UnitedHealthcare, will administer the prescription drug programs for retirees not enrolled in Medicare, active employees, and their dependents enrolled in HealthSelect of Texas and Consumer Directed HealthSelect.